Cancellation policy

Subscription Policy

Last updated: October 31, 2026

This policy explains how the Ritmovio VIP Membership ("Membership") works: how you join, what it costs, what it includes, how it renews and how to cancel. The Membership is provided by Ritmovio LLC, a Wyoming limited liability company ("Ritmovio", "we", "us"). It forms part of our Terms of Service.

1. How you join

Every order placed on our checkout at checkout.ritmovio.com includes a Ritmovio VIP Membership. This is stated on the checkout page, next to the button you use to place your order. Nothing is charged for the Membership when you place your order.

2. Price and billing

28 days after your order, we charge $29.95 USD to the payment method you used at checkout. The Membership then renews automatically, and we charge $29.95 every 28 days until you cancel. Because the billing period is 28 days rather than a calendar month, a full year of Membership is 13 payments.

By placing an order on our checkout, you authorise Ritmovio LLC to charge the payment method you used for each Membership payment until you cancel. If you update your payment method, we charge the new one.

3. What is included

While your Membership is active and paid, you get:

  • Half price on every plan in the VIP Club: the Digital PDF for $4.99 (regular price $9.99) and the Printed Poster for $9.99 (regular price $19.99).
  • Priority support: we answer members' emails first.
  • Early access to new plans before they go on general sale.

Member prices apply only to orders placed while your Membership is active. We may add, change or end individual benefits; section 8 explains how we tell you about changes.

4. How to cancel

You can cancel at any time, and you don't need to give a reason:

  • Online: at cancel.ritmovio.com, signing in with the email address you used at checkout.
  • Email: write to support@ritmovio.com with the subject "Cancel Membership" from, or including, the email address you used at checkout.
  • Phone: call (229) 475-0502, Monday to Friday, 9 AM–5 PM Eastern Time.

To avoid the next payment, cancel before your next billing date. If your request reaches us before that date, you will not be charged again, even if we process it after that date.

5. What happens when you cancel

No further payments are taken once your Membership is cancelled. If you cancel within 28 days of your order, no Membership payment is taken at all. Otherwise your benefits stay active until the end of the 28-day period you have already paid for; after that, member prices and VIP Club access end. Cancelling does not affect orders you have already placed.

6. Refunds of Membership payments

If you ask within 14 days of a Membership payment and have not placed an order at member prices since that payment, we refund it in full. Other requests are reviewed case by case. To ask for a refund, email support@ritmovio.com with your name and the email address you used at checkout.

A refunded Membership payment also ends the Membership unless you ask us to keep it. Approved refunds go back to your original payment method within 5–10 business days. Plans you buy at member prices follow our Refund Policy, like any other order. Nothing in this policy limits any rights you have under applicable consumer protection law.

7. Failed payments

If a Membership payment fails, we may try it again up to four times over the following weeks, and a later attempt may be for a lower amount. If an attempt at a lower amount succeeds, that amount becomes your price for the payments after it. If the payment still can't be collected, your Membership ends and we make no further attempts.

8. Changes to the price or benefits

We may change the Membership price or its benefits. If we raise the price or make a material change to the benefits or these terms, we email you at least 30 days before the change applies to you. You can cancel before then if you don't agree to it.

9. Questions

Email: support@ritmovio.com
Phone: (229) 475-0502
Hours: Monday to Friday, 9 AM–5 PM Eastern Time

Ritmovio LLC, 30 N Gould St, Ste R, Sheridan, WY 82801, United States